At the moment, we only ship within New Zealand. We are working on expanding to more countries in the future.

We are happy to offer free shipping on all orders, regardless of the order value. Whether you order one item or several, you will not pay any shipping costs.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on our tracking page: Tracking | NZ Post

Our processing time is 1–3 business days. Once your parcel has been shipped, delivery usually takes 5–10 business days. We do our best to get your order to you as quickly as possible.

You can return your items within 30 days of receiving your order. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. If you would like to request a return, simply send us an email and our team will guide you through the process.

Please contact our customer support team as soon as possible with your order number and photos of the damaged or faulty item. We will make sure to provide an appropriate solution.

If you would like to exchange an item, please return it according to our return process and place a new order for the desired item. To get started, email us at care@wearovaro.com

If you would like to cancel or change your order, please contact our customer support team as soon as possible. We can only make changes if your order has not yet been processed.

You can enter your discount code in the designated field during checkout. The discount will be applied automatically to your order total.

We accept a range of secure payment methods. You will see all available options during checkout.

Please refer to our size guide on each product page to find the best fit for your body type. If you are unsure, feel free to contact us for advice.

Yes, we offer gift cards. If you would like to order one, please email us at care@wearovaro.com

You can subscribe to our newsletter by entering your email address in the sign-up field at the bottom of the page. You will receive updates on new arrivals and exclusive offers.

We take your privacy seriously. Please read our Privacy Policy to understand how and why we collect, use, and protect your personal information.